產品介紹
2019年的RSA線上課程口試題目總共有四題。
如果題目沒有更新的話，是可以參考我的答案的。
＊題目參考＊
1.RSA口試第一題：
You encounter this customer. This customer is sober but
approaches the bar counter and orders a triple shot of whiskey.
What will you say to such a customer?
2.RSA口試第二題：
He is falling over and is displaying violent lessons – breaking
glass, shouting at Staff and other customers, etc. Being a
responsible staff member, you have refused to serve more alcohol
and asked the customer to leave. This customer gets further
aggressive and abusive and refuses to leave. How will you handle this situation?
3.RSA口試第三題：
A customer approaches the bar counter and orders an alcoholic
beverage. You notice that the customer is intoxicated and her
speech, balance, and coordination are affected. Her eyes are red
and glassy and she is careless about her personal grooming. She
starts crying and gets very Upset when you refuse to serve her
further alcohol. What will you say to the customer in this
situation?
4.RSA口試第四題：
You encountered this customer (click to see the video). This
customer is sober and friendly but looks like she may be
underage. What will you say to such a customer?